About Computer Viruses

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Problem;   Computer is running slow

Answer;     There are many possible reasons for this, below are a few sample answers

• 1;   The hard drive could be faulty, full or badly fragmented. In most cases, the best course of action will be to replace the faulty hard disk drive with an SSD Upgrade

• 2;   There may be programs numerous programs running in the background which are "using up" resources (eg; firewalls, Kazaa etc)

• 3;    The computer may have been hacked, or could be infected with a virus, viruses or spyware

• 4;    The computer may be low on memory or may need a bigger video (graphics) card

• 5;    The computer could be trying (and failing) to install Windows updates. We can help.

Problem;   I have a virus

Answer;     There are many possible solutions. A few are listed below

• 1;   A&A Computer Repairs Bridgnorth can often remove the virus without losing data

• 2;   A&A Computer Repairs Bridgnorth can often identify the source of the virus & provide future safeguards

• 3;   The hard disk drive may need to be cleaned, re-formatted & have Windows re-installed

Problem;   The PC "powers up", but nothing appears on screen

Answer;     There are many possible reasons for this, below are sample answers

• 1;   The computer memory may be faulty, or the contacts may need cleaning

• 2;   The video card (graphics card) may be faulty

• 3;   A system component may be faulty

• 4;   The CPU (main processor) may be faulty

• 5;   The main board (also known as the motherboard or system board) may be faulty

Problem;   I want to upgrade my computer

Answer;     Simply contact us for honest, independent advice

Problem;   I want to install or to share broadband on a home or small business network

Answer;     Home Networking can be achieved in a number of ways & the best solution is dependent upon exactly what you are trying to achieve & the specification & operating systems of the PCs.

• 1;   If you want a simple network between 2x PCs for game play or data sharing, then this can often be achieved via the use of NICs (Network cards) & a crossover cable.

• 2;   If you want to share a broadband connection, this will require the use of a router. The type of router will be dependent upon the type of broadband used (eg; Virgin and NTL use a different system to BT & Sky) & the type & number of PCs.

• 3;    If you have upgraded to Windows 10 and find that the internet connection intermittently fails, this will often be due to drivers issue with the wireless card. Updating the drivers will often not resolve the problem. We stock wireless cards which fit older computers ands which resolve the problem.

Problem;   My laptop has been water damaged / damaged by spilled water / tea / coffee

Answer;     A&A Computer Repairs can usually repair water damaged laptops without losing data

Problem;   I want to upgrade my hard disk drive, but do not want to lose my data

Answer;   (for laptop, desktop & tower computers); hard drive clone. A&A Computer Repairs can usually transfer the complete contents of a hard drive to a new drive. This means that the customer does not lose data, email addresses etc.

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